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MAKE THE MOST OF OUR COMPREHENSIVE CUSTOMER SERVICE!

Our team of experts is happy to support you – making sure you are always up to date with the latest technology.?We are available for you through all channels – please contact us via phone, email or social media. Alternatively, our worldwide service stations and agencies are at your immidiate disposal on site.

The Service-Team further assists you via video conferences or remotely on short notice. Please do not hesitate to contact them.

The four cornerstones of our customer service are:

  1. On-site service technicians for
    • Assembly and commissioning
    • Modernization and conversion
    • Maintenance, also within the scope of maintenance contracts
    • Technical support
    • Training for your operators
  1. Training of your employees?
  • Competence transfer via video conference or directly in our research centre in Coesfeld, Germany
  1. (Online) Support by a team of experts for problem solutions in the areas of
    • Mechanics
    • Electrics/electronics
    • Technology
    • Planning?
  1. Spare parts sales

Thies is happy to support you with original spare parts. Please contact us by phone or email; alternatively, your MES system also offers the option of sending inquiries directly from the system.

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